Start here. A brief orientation before the first move — what this course is for, how it works, and how to get the most from it. Get your bearings, then begin.

Welcome to Conflict

Conflict and the Color Energies

ORIENTATION

You usually know a conflict is coming before you have words for it. This module is about catching that first signal — in yourself, and in the room — before it hardens into a story you act on. You'll learn to tell the felt signal from the instant explanation, and to spot the friction a team has quietly learned not to feel.

LISTEN (SELF): Signal & Story

REFLECT (SELF): Signal & Story

PRACTICE (SELF): Self-Scan: Overridden Frictions

LISTEN (TEAM): The Friction a Team Learns Not to Feel

REFLECT (TEAM): The Friction a Team Learns Not to Feel

PRACTICE (TEAM): Team Reflection - The Tension Nobody Raises

KNOWING: CATCH IT BEFORE IT RUNS YOU

“He's just difficult” feels like an explanation. It's really the moment the looking stopped. This module trades the labels that close a case for names that open one — language specific enough to act on. Then it turns to the soft words teams use to admit something's wrong while making sure no one has to say what.

LISTEN (SELF): Label and Name

REFLECT (SELF): Label and Name

PRACTICE (SELF): Naming Worksheet

LISTEN (TEAM): The Team's Favorite Euphemism

REFLECT (TEAM): The Team's Favorite Euphemisms

PRACTICE (TEAM): Pair Exercise - Rename a “Miscommunication”

NAMING: SAY WHAT'S AT STAKE

Not what the conflict is, but what you reliably do when one shows up — and what that move quietly costs. You'll learn to watch your own default without excusing it or beating yourself up, and to see the choreography a team repeats: the same people speaking first, the same people going quiet, every time.

LISTEN (SELF): The Four Conflict Defaults

REFLECT (SELF): The Four Conflict Defaults

PRACTICE (SELF): Conflict Log

LISTEN (TEAM): The Team's Conflict Choreography

REFLECT (TEAM): The Team's Conflict Choreography

PRACTICE (TEAM): Team Mapping

OBSERVING: WATCH THE PATTERN RUN

The move the whole course builds toward. You'll choose one deliberate response — a flex, reached for on purpose and then released, never a mask you're forced to wear — and set up the return that turns a single choice into a move you trust. At the team level, one repeated choice becomes the norm no poster could create.

LISTEN: A Flex, Not a Mask

REFLECT (SELF): A Flex, Not a Mask

COMMIT (SELF): What's Your Willing Move?

REFLECT (TEAM): A Norm is a Repeated Choice, Not a Poster

WILLING: CHOOSE THE DELIBERATE MOVE

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    <div style="font-size:12px; font-weight:700; letter-spacing:0.18em; text-transform:uppercase; color:#C9A96E; margin-bottom:14px;">KnowviaME&trade; &middot; The Core Collection</div>
    <div style="font-family:'Cormorant Garamond',Georgia,serif; font-size:44px; color:#fff; line-height:1.05; font-weight:500; margin-bottom:8px;">Before You React</div>
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    <p style="font-size:16.5px; color:rgba(236,244,248,0.9); line-height:1.75; margin:0 0 16px; max-width:620px;">Most of us learned to treat conflict as something to win, smooth over, or survive. This course teaches a different move: staying clear, deliberate, and recognizably yourself in exactly the moments that usually pull you into your most automatic reactions.</p>
    <p style="font-size:16.5px; color:rgba(236,244,248,0.9); line-height:1.75; margin:0; max-width:620px;">You'll work four moves &mdash; Knowing, Naming, Observing, and Willing &mdash; on your own conflicts and on the ones your team has quietly learned to live with. Not conflict avoided. Conflict led.</p>
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      <div style="font-size:10.5px; font-weight:700; letter-spacing:0.12em; text-transform:uppercase; color:#1A7F6E; margin-bottom:10px;">What you'll walk away with</div>
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        The ability to catch a reaction before it runs you &middot; language precise enough to name what's actually at stake &middot; a read on your own default move and what it costs &middot; and one deliberate response you can reach for under pressure.
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      <div style="font-size:10.5px; font-weight:700; letter-spacing:0.12em; text-transform:uppercase; color:#A0724A; margin-bottom:10px;">Who it's for</div>
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        Anyone who has taken an Insights Discovery&reg; profile and wants to put that self-awareness to work when it's hardest &mdash; in real disagreement, real tension, and the meetings where the important thing goes unsaid.
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    <p style="font-size:15px; color:#5C4A28; line-height:1.7; margin:0; font-style:italic;">Insights Discovery&reg; shows you how you're wired. This course builds the self-leadership to act on it &mdash; when the moment is tense and your default is fastest.</p>
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Most of us learned to treat conflict as something to win, smooth over, or survive. This course teaches a different move: staying clear, deliberate, and recognizably yourself in exactly the moments that usually pull you into your most automatic reactions.

BEFORE YOU REACT

Sibyl Perez

Course content

Course Description

This Course Includes