Decide whether it fits, sell it, and understand what you are teaching.

Three components covering whether the session suits the team in front of you, the case to make to whoever is authorizing the time, and the thinkingWhat you take into the room, and what to do when it does not go the way it should.

The Run Sheet says what has to land at each moment and offers one way to say it. This session has a two-part round rather than the usual one, and the Run Sheet is specific about why the harder half comes second. When It Goes Sideways covers the eight ways a room protects itself from a session that asks this much. Universal facilitation guidance lives in Start Here. behind the session in more depth than you will teach. Standing prerequisites are not repeated here; those live in Start Here. What is specific to this session is one question for the sponsor: whether anyone on the team is currently under performance scrutiny.

Session Card

Why This Topic

Background Brief

PREPARE

What you take into the room, and what to do when it does not go the way it should.

The Run Sheet says what has to land at each moment and offers one way to say it. This session has a two-part round rather than the usual one, and the Run Sheet is specific about why the harder half comes second. When It Goes Sideways covers the eight ways a room protects itself from a session that asks this much. Universal facilitation guidance lives in Start Here.

The Run Sheet

When It Goes Sideways

DELIVER

The two things you bring.

The deck is yours to deliver from and includes a slide for writing up the stretch of work the team agrees to use. The capture sheet is the only thing that goes into participants’ hands, and one half of it is never collected.

Session Slide Deck

Session Capture Sheet

MATERIALS

<link href="https://fonts.googleapis.com/css2?family=Cormorant+Garamond:ital,wght@0,400;0,500;1,400;1,500&family=DM+Sans:wght@300;400;500;600&display=swap" rel="stylesheet">

<div id="km_ah_d0" style="font-family:'DM Sans',system-ui,sans-serif !important; width:100% !important; max-width:760px !important; margin:0 !important; padding:0 !important; box-sizing:border-box !important;">

  <div style="width:100% !important; height:4px !important; background:linear-gradient(90deg,#0070C0 25%,#B73230 25%,#B73230 50%,#FDC94F 50%,#FDC94F 75%,#8AA60F 75%) !important; margin:0 0 20px 0 !important; border-radius:2px !important;"></div>

  <p style="font-family:'Cormorant Garamond',Georgia,serif !important; font-style:italic !important; font-size:23px !important; line-height:1.42 !important; color:#1A7F6E !important; margin:0 0 16px 0 !important; font-weight:500 !important;">Everyone says they would happily help. Almost nobody knows what it costs to ask them.</p>

  <p style="font-size:15.5px !important; line-height:1.74 !important; color:#2E4257 !important; margin:0 0 18px 0 !important;">The team takes one stretch of work it went through together, and each person locates their own moment inside it &mdash; a time they worked at something longer than they needed to, where somebody in the room could have helped. Nobody has to say what it was. Everyone reads two sections of their own profile against that moment. What surfaces is that asking costs different people different things, and that several people in the room are hard to approach without knowing it. Each person then says what makes them easy to ask and what makes asking costly for them. Runs in 60, 75 or 90 minutes. Foundation chapter only.</p>

  <p style="font-size:13px !important; line-height:1.7 !important; color:#6F8299 !important; margin:0 !important; letter-spacing:0.02em !important;">&#9201; 60 / 75 / 90 minutes &nbsp;&middot;&nbsp; &#9787; 4 to 12 people &nbsp;&middot;&nbsp; &#9636; 7 components &nbsp;&middot;&nbsp; &#9873; Foundation chapter &nbsp;&middot;&nbsp; &#9678; Best run third or later</p>

</div>

Everyone says they would happily help. Almost nobody knows what it costs to ask them.
The team takes one stretch of work it went through together, and each person locates their own moment inside it.

TSC: HOW WE ASK FOR HELP

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Cormorant Garamond

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TSC: HOW WE ASK FOR HELP

Sibyl Perez

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